RoboWall
Touch-Free, After-Hours
Prescription Pickup
Touch-Free, After-HoursRoboWall is a 24/7 prescription pickup center, giving pharmacies the ability to provide completed prescriptions for their patients to retrieve at any time, at their convenience. RoboWall can be installed indoors or outdoors and is ideal for avoiding/limiting human interaction. Patients find the convenience of anytime pickup highly advantageous, and the pharmacy staff’s time is freed up for other activities. RoboWall is being installed at record pace by retail pharmacies looking for 1) customer convenience, 2) brand awareness, 3) improved Rx pickup management, 4) time savings and labor savings. RoboWall delivers all of these, without disrupting the pharmacy’s existing workflow. Explore how RoboWall can differentiate your pharmacy and provide a technology offering that your customers will appreciate.
Contact UsThe Prescription Kiosk That Improves Your Customers’ Experience
The RoboWall carousel gives today’s customers another positive reason to frequent your pharmacy, by providing a novel way to pick up prescriptions when it’s convenient for the customer … not just for the pharmacy. RoboWall stores up to 224 filled orders, and is simple for the pharmacy staff to load (real-time loading is about 3 orders per minute). And it’s even simpler for the customer to pick up medications 24/7 just by using the SMS message and their date of birth to access the secure prescription kiosk (real-time retrieval is about 4 orders per minute). RoboPharma software carefully registers and monitors the whole process – keeping your pharmacy management team in total control the entire time.
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Added Benefits of RoboWall
RoboWall is reliable, secure, durable and compact – providing up to 224 small/medium/large size pick-up compartments on 7 tiers inside the robotic carousel. The entire unit occupies less than one square meter. Since the COVID-19 pandemic began, pharmacies have looked for solutions that help limit human-to-human interaction. RoboWall provides just that and is suitable for placement in a pharmacy or health center, but also other public spaces such as supermarkets, metro stations, etc.
Video: RoboWall Automated Prescription Retrieval System
The Compact, Flexible RoboWall
RoboWall features a 7-tier rotating carousel inside that that is customized to fit your pharmacy’s volume, customer mix, and average package size. Our consultants work with you to organize the best mix of small, medium, and large internal bins. A very typical capacity is 120 orders at a time, but RoboWall can hold as many as 224 orders (small size) at once. For even higher volume pharmacies, consider a 2nd RoboWall adjacent to your first.
Highest Volume Pharmacies: Ask us about RoboBasket, for an even higher level of will call automation. RoboBasket automates a huge number of will call orders in sturdy barcoded baskets that can store large package sizes and multiple medication packages per patient. RoboBasket holds 300 to 10,000 bins. Click for RoboBasket.
With RoboWall, recoup your initial investment in as fast as 1 to 2 years.
How Does RoboWall Work?
Patient Order Filling inside the pharmacy:
Managing Filled Orders Inside The Pharmacy: After completing a customer script, the pharmacy staff member signs into the RoboWall system with a badge scan. The software chooses one of the available cells in the carousel based on size (small, medium or large packaging). Only that bin’s door opens for the technician to load, so no errors or mixed patient medications can occur. Then, the RoboWall software automatically notifies the patient via SMS or email that the prescription is ready. Interaction is very quick: Typical speed is 3 fills per minute.
Patient Retrieval outside the RoboWall unit:
Customer Pickup Outside The Pharmacy: After receiving an SMS message (text) or email from the pharmacy, the customer arrives at the outside of the pharmacy at her/his convenience and enters the unique PIN-code and date of birth. One that bin’s door opens for the customer to retrieve the medication. All transactions are registered. Because RoboWall is typically facing an exterior wall, customers can collect scripts whenever it suits them, 24/7. Interaction is very quick: Typical speed is 4 orders retrieved per minute.
Add 24/7 Prescription Pick Up To Your Pharmacy
Have additional questions about expanding your retail pharmacy business with technology? Talk to our consultants to conduct a space- and cost-assessment.
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Automate More Of Your Pharmacy: ScriptShelves
RoboWall can be installed in 3 ways: 1) as a stand-alone unit, 2) interfaced with your pharmacy system or RoboPharma’s ScriptShelves, 3) interfaced with your HQ software to maximize control and Rx delivery efficiency. ScriptShelves organizes your completed order storage and will-call and maximizes your existing space – no remodeling needed. ScriptShelves software guides your staff to the correct location to store each Rx, and to retrieve each Rx for the patient. ScriptShelves also controls our HomeDeliveries software to manage your local delivery driver’s pickup and routing.