Sales Support Engineer

Are you a highly independent, technical, customer-oriented, and communicative individual looking for opportunities to advance in sales? Additionally, do you want to contribute to a world where all medication is provided accurately, on time, and efficiently to all patients? Then this is your chance!

Function

For this new position at RoboPharma in Waalwijk, we are seeking an enthusiastic colleague to join our international sales team. You will staff the commercial back office and work with the Sales Team Leader and two Sales Managers to serve existing customers and further expand the sales of automation systems for logistic processes in healthcare internationally. You are knowledgeable about the product range, manage national and international accounts, easily establish new contacts, and handle all administrative support. And occasionally, you’ll even go out in the field. A challenging and commercial job within a growing organization!

Responsibilities

You collaborate with and are the point of contact for our Sales managers for all sales-related customer inquiries. You are the go-to person for all quotation requests, presentations, technical layout drawings, order processing, incoming requests, and gathering feedback from customers. You act as a bridge between sales managers, internal departments, and customers. Whether it’s about project status, product information, or other new requests, you handle it all. You follow up on leads and actively contribute to sales activities, exhibitions, and any other tasks or special projects. You ensure the completion and maintenance of the CRM system.

What Does RoboPharma Offer?

RoboPharma is a rapidly growing organization, but we continue to prioritize attention to our employees. Your development is our priority. Moreover, you can expect:

A full-time position in an ambitious and innovative company. Due to the various processes and people you work with, no day is ever the same. Opportunity for flexible working hours and/or to work (partially) from home. A pleasant working environment where results matter, but where there is especially respect for each other and a good, warm atmosphere. A salary between €3,000 and €3,800 gross per month on a full-time basis depending on your experience and expertise. Working with leading national and international companies in Healthcare that are at the forefront of technical innovation. Access to a laptop and smartphone. A good pension scheme, travel allowance, and 8% holiday pay. Excellent other employment conditions. Additionally, we are keen on investing in developing your talents and constantly exploring growth opportunities for the future. A one-year contract. If it works well from both sides, we will offer you a permanent position.

What do we ask for?

You easily switch between different tasks and prioritize effectively. You are commercially oriented, highly independent, and communicate clearly so that everyone is always well informed. Also, you are precise in gathering data and capable of drawing the right conclusions from it. Additionally:

You have completed education in MTS/HTS (Mechatronics, Logistics, or Technical Business Administration). You have at least 3 years of experience in a similar international commercial back office role. You are proficient with Office, ERP, and CRM systems (CAD is a plus). You are flexible to work with different time zones and willing to travel occasionally (about 10% of your time). You are fluent in English both spoken and written, and preferably also very proficient in Dutch. If you also speak German, that is a plus!

Company Profile

RoboPharma is known for innovative, customer-oriented systems and services, particularly in pharmacy automation. We are the market leader in the Netherlands and successfully expanding into other parts of the world. Our products stand out for accuracy, speed, and reliability. RoboPharma is part of Capsa Healthcare based in Columbus, USA, an international, dynamic, and growing organization.

Interested?

If the above vacancy sounds interesting to you, we would love to discuss your wishes and ambitions and the possibilities within our organization. We would appreciate receiving your CV and motivation at sollicitatie@robopharma.com. For questions or more information, you can call or text Karin van Roij at 06-30374207.